All orders are placed and shipped immediately after the order is placed, therefore if you cancel your order, restocking charges will be applied.  If the product is refused or returned these charges are subject to be the same.

Customer is deemed to have accepted the products unless written notice of rejection is received by Eppler Company within 10 days of after delivery.  Noted exception is on export orders where all sales are final, this can be found under Export Policy . All returns are subject to manufacturer's review and acceptance of the return and are subject to restocking fees. All product MUST be in original container and packaging, and not installed under any circumstances for the return to be considered. They must be in re-sellable condition. Again, any returns are subject to manufacturer approval and only when we receive credit will a credit be issued back to your credit card, less a restocking charge.